Privacy Policy

General

‍

Last updated: January 19, 2025

‍

When you visit our website, www.equtrade.eu, or contact us, we may collect information that identifies you. Under the General Data Protection Regulation (GDPR), we are required to safeguard this information. This law applies to all natural persons, including sole proprietors.

This privacy statement outlines how we collect, use, and store your information. It may be updated periodically, so we encourage you to review this policy regularly.

‍

Who uses my data?

Equtrade is responsible for processing the data collected via the website www.equtrade.eu and the Equtrade app.

‍

‍

How does Equtrade obtain my data?

‍

We collect your data directly from you when you:

   · Visit our website

   · Create an account on our app

   · Provide information through our app

   · Contact us via email, social media, or phone

‍

‍

What data is collected?

‍

We aim to process only the minimum amount of data necessary. This includes:

   · Name

   · Residential address

   · Email address

   · Phone number

   · Company details

   · Payment information

   · Information about horses

   · Videos of horses

‍

What is my data used for?

Your data is processed for legitimate purposes, such as:

   · Invoicing

   · Conducting marketing activities

   · Performing ongoing market research

‍

‍

How long is my data stored?

‍

We retain your data only as long as necessary. While you remain a customer, we comply with the legal retention period of seven years. Afterward, the data is used solely for statistical purposes or to address complaints or legal matters.

‍

‍

Where is my data stored?

‍

Your data is stored within the European Economic Area (EEA). In exceptional circumstances, it may be stored outside the EEA.

‍

‍

How is my data protected?

‍

We have implemented both organizational and technical measures to secure your data and prevent unauthorized access by third parties.

‍

‍

What are my rights?

‍

Under GDPR, you have several rights regarding your personal data, which we are committed to upholding:

   · Right to information and access: You can request details about the data we process.

   · Right to rectification: You can ask us to update or correct your data, such as changing your address.

   · Right to object: You can object to specific uses of your data, such as direct marketing.

   · Right to restriction: You can request limitations on certain data processing activities.

   · Right to erasure: You may request the deletion of your data, provided it is legally permissible.

   · Right to lodge a complaint: While we strive to resolve issues directly, you can also file a complaint with your local data protection authority.

‍

‍

What cookies are used?

‍

Cookies are used to gather data that helps us enhance your experience on our platform.

‍

‍

Questions?

‍

If you have any questions about this privacy statement, feel free to contact us at laure@equtrade.eu.