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Hoogpoort 15 9000
Ghent, Belgium

Last updated: January 19, 2025
When you visit our website, www.equtrade.eu, or contact us, we may collect information that identifies you. Under the General Data Protection Regulation (GDPR), we are required to safeguard this information. This law applies to all natural persons, including sole proprietors.
This privacy statement outlines how we collect, use, and store your information. It may be updated periodically, so we encourage you to review this policy regularly.
Equtrade is responsible for processing the data collected via the website www.equtrade.eu and the Equtrade app.
We collect your data directly from you when you:
· Visit our website
· Create an account on our app
· Provide information through our app
· Contact us via email, social media, or phone
We aim to process only the minimum amount of data necessary. This includes:
· Name
· Residential address
· Email address
· Phone number
· Company details
· Payment information
· Information about horses
· Videos of horses
Your data is processed for legitimate purposes, such as:
· Invoicing
· Conducting marketing activities
· Performing ongoing market research
We retain your data only as long as necessary. While you remain a customer, we comply with the legal retention period of seven years. Afterward, the data is used solely for statistical purposes or to address complaints or legal matters.
Your data is stored within the European Economic Area (EEA). In exceptional circumstances, it may be stored outside the EEA.
We have implemented both organizational and technical measures to secure your data and prevent unauthorized access by third parties.
Under GDPR, you have several rights regarding your personal data, which we are committed to upholding:
· Right to information and access: You can request details about the data we process.
· Right to rectification: You can ask us to update or correct your data, such as changing your address.
· Right to object: You can object to specific uses of your data, such as direct marketing.
· Right to restriction: You can request limitations on certain data processing activities.
· Right to erasure: You may request the deletion of your data, provided it is legally permissible.
· Right to lodge a complaint: While we strive to resolve issues directly, you can also file a complaint with your local data protection authority.
Cookies are used to gather data that helps us enhance your experience on our platform.
If you have any questions about this privacy statement, feel free to contact us at laure@equtrade.eu.